Assistant Manager, Quality Management System & Operational Excellence

SD Guthrie · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-03

FULL_TIME⭐ TERVERIFIKASI

Rp 15000000 - Rp 25000000 per bulan

Join SD Guthrie as an Assistant Manager for Quality Management System (QMS) & Operational Excellence and play a pivotal role in driving quality standards and continuous improvement across our operations. Based in the vibrant regions of Bali, this role offers a unique opportunity to work in a dynamic and fast-paced environment while contributing to the success of a leading company in the hospitality industry.

As an Assistant Manager, you will be responsible for overseeing the implementation and maintenance of our QMS, ensuring that all operations adhere to international standards such as ISO 9001 and ISO 22000. You will work closely with the management team to identify areas for improvement, develop and implement action plans, and monitor progress to ensure continuous improvement. This role is perfect for a seasoned professional looking to make a significant impact in a supportive and collaborative team environment.

📋 Tanggung Jawab Pekerjaan

Oversee the implementation and maintenance of the Quality Management System (QMS) to ensure compliance with ISO 9001 and ISO 22000 standards.
Conduct regular audits and inspections to identify areas for improvement and ensure adherence to quality standards.
Develop and implement action plans to address non-conformities and drive continuous improvement.
Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the QMS and operational processes.
Lead and mentor a team of quality assurance professionals, providing guidance and support to ensure high standards of performance.
Collaborate with cross-functional teams to ensure seamless integration of quality standards across all departments.
Stay up-to-date with industry trends and best practices in quality management and operational excellence.
Prepare and present regular reports to the management team on the status of the QMS and areas for improvement.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Quality Management, or a related field.
Minimum of 5 years of experience in quality management, preferably in the hospitality or food service industry.
Certification in ISO 9001 or a related quality management standard is a plus.
Strong knowledge of quality management systems and operational excellence principles.
Excellent leadership and team management skills.
Proficient in using quality management software such as SAP QM or similar tools.
Strong analytical and problem-solving skills.
Fluent in English and Bahasa Indonesia.