Front Desk Receptionist

Hub Royal Lestari · 📍 Singkawang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
Hub Royal Lestari is looking for a Front Desk Receptionist to join our team in Singkawang. As a Front Desk Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. We offer a competitive salary and a welcoming work environment.

📋 Tanggung Jawab Pekerjaan

Greet and welcome guests upon arrival and departure.,Handle guest inquiries and provide information about the hotel facilities and services.,Manage guest check-in and check-out processes efficiently.,Coordinate with other departments to ensure smooth guest experiences.,Maintain a clean and organized front desk area.,Handle guest complaints and resolve issues promptly.,Assist with reservations and room assignments.,Keep accurate records of guest information and transactions.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Attention to detail and strong organizational skills.,Ability to work in a fast-paced environment.,Familiarity with basic computer software and hotel management systems.,Positive attitude and customer service orientation.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingTime managementBasic computer skillsHotel management systems
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